Email Autoresponder allows you to control what happens to a subscription when the end of an autoresponder's follow-up sequence is reached. This is called completion management.
There are three choices for what will happen when a sequence ends:
| • | Flag As Finished - the subscriber's status is changed to “Finished”. Even if more follow-up messages are added to the sequence at a later date, the subscriber will not receive them until their status is changed to “Active”. |
| • | Retain Active Status - the subscriber's status remains “Active”. If you ever add more follow-up messages to the sequence, the subscriber will receive them. |
| • | Loop - the subscriber is moved to another autoresponder or back to one of the messages in the same autoresponder. You can choose which autoresponder they should loop to and how many days should elapse before the loop occurs. |
To set the completion management settings:
| 1. | Select Campaigns from the menu bar to display your autoresponder list. |
| 2. | Click the Properties link in the Actions column of the autoresponder you want to edit. |
| 3. | Change the settings in the What Happens On Completion? section |
| 4. | Click the Save Changes button. |
For a detailed explanation of each setting, select Help from the menu bar.
