Navigation:  Getting Started > Some More Important Settings To Change

Before we create your first autoresponder, there are a few more settings that you should make sure are set.

Firstly a brief word on Profiles. Email Autoresponder can support multiple profiles for each user. The easiest way to explain a profile is to relate it to your web business. The profile encapsulates the identity of your web business. It includes information like your domain, company name, address, settings on how you would like Email Autoresponder to respond to emails and actions from your subscribers. We will not go into too much detail at this stage as the default profile settings will accommodate most of the things that you want to do.

The first things we need to change are the System E-Mail Address and Your Support E-Mail Address. To do this select Show from the Profiles drop-down on the menu bar and then select the properties action link for the first profile (default).

You will find the System E-Mail Address and Support E-Mail Address in the Domain and Web Site Settings section of the Edit Profile screen.

Email Autoresponder has several screens that your subscribers will see from time to time. Examples include subscription and unsubscription confirmations. Each of these screens has a support link, asking your subscriber to email your support desk if they have problems with their subscription. The Support E-Mail Address is the address that is shown in these links and to where support email should be sent.

One of the ways that your Email Autoresponder system communicates with you is by email. For example, if you request a daily report on subscriptions and unsubscriptions (explained later), the report will be sent from the System E-Mail Address. This is a fictitious address that does not need to exist.

When Email Autoresponder needs to send you some information by email, it sends it to the address you entered for Your E-Mail Address on the Toolbox » User Settings screen.

 

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